Frequently Asked Questions

Orders & Delivery

How long does delivery take?

Delivery typically takes 3-7 business days within Lagos and 5-10 business days for other states in Nigeria.

Do you deliver nationwide?

Yes, we deliver to all states in Nigeria.

Who pays for delivery?

Delivery fees are paid by the buyer and vary based on location.

Products

Are your products handmade?

Yes, all our products are 100% handmade by skilled artisans.

Can I request custom designs?

Yes! We accept custom orders. Contact us to discuss your requirements.

What materials do you use?

We use premium leather, suede, velvet, and other high-quality materials.

Returns & Exchanges

What is your return policy?

Returns and exchanges are handled on a case-by-case basis. Please contact us within 48 hours of delivery.

Can I exchange for a different size?

Yes, exchanges are possible if the product is unused and in original condition.