PRIVACY POLICY
Our privacy policy
At D’FOOTPRINT, your privacy is handled with the same discipline as our craftsmanship.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, place an order, or interact with our services.
By using our platform, you agree to the practices described below.
1. Information We Collect
We collect information necessary to process orders and improve your experience.
This may include:
A. Personal Information
Full name
Email address
Phone number
Delivery address
Billing information
B. Account Information
Login credentials (if you create an account)
Order history
Saved preferences
C. Payment Information
Payments are processed securely through Paystack.
We do not store your card details on our servers.
D. Technical Information
IP address
Device type
Browser type
Website interaction data
This helps us improve functionality and prevent fraud.
2. How We Use Your Information
Your information is used to:
Process and fulfill orders
Confirm payments
Coordinate delivery
Provide customer support
Improve website performance
Prevent fraud and unauthorised transactions
We do not sell your personal information.
3. Payment Processing
All payments are handled by secure third-party payment processors (Paystack).
Their systems comply with required financial security standards.
We do not have access to your full card information.
4. Sharing of Information
We may share necessary data with:
Logistics companies (for delivery purposes)
Payment processors
Technical service providers supporting our website
We share only what is necessary for operational purposes.
We do not share personal data for marketing resale or unauthorized distribution.
5. Data Protection & Security
We implement reasonable security measures to protect your data against:
Unauthorized access
Alteration
Disclosure
Destruction
However, no online transmission is 100% secure. By using our services, you acknowledge this inherent risk.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
Improve user experience
Track performance
Store session information
You may disable cookies in your browser settings, though this may affect website functionality.
7. Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Maintain business records
Comply with legal obligations
When no longer required, data is securely deleted or anonymized.
8. Your Rights
Under Nigerian data protection principles, you may request to:
Access your personal data
Correct inaccurate information
Request deletion where legally applicable
Requests may be submitted through our official contact channels.
9. Third-Party Links
Our website may contain links to external platforms.
We are not responsible for the privacy practices of third-party websites.
We encourage users to review their policies separately.
10. Children’s Privacy
Our services are not directed at children under 18.
We do not knowingly collect personal information from minors without guardian consent.
11. Policy Updates
We reserve the right to update this Privacy Policy when necessary.
Updates become effective immediately upon publication on our website.
Continued use of our platform indicates acceptance of the revised policy.
12. Contact Us
For privacy-related inquiries:
Email: support@dfootprint.com
WhatsApp: +234 812 199 3874
D’FOOTPRINT operates with structure, accountability, and discretion.
Your trust matters.