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Terms & Conditions

Terms and conditions

Welcome to D’FOOTPRINT.

These Terms & Conditions govern your access to and use of our website, products, and services. By placing an order or using our platform, you agree to be bound by these terms.

If you do not agree, please do not use our services.

1. Business Identity

D’FOOTPRINT operates as a sole proprietorship under Nigerian law.

All transactions, policies, and obligations are executed under this structure.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

  1. You are at least 18 years old or have guardian consent.

  2. You are legally capable of entering binding agreements.

  3. The information you provide is accurate and complete.

We reserve the right to refuse service where these conditions are not met.

3. Products & Craftsmanship

All D’FOOTPRINT footwear is handmade.

Due to the nature of handcrafted production:

  • Minor variations in texture or finishing may occur.

  • Slight color differences may appear due to lighting or screen display.

  • Measurements must be provided accurately for custom orders.

These variations do not constitute defects.

We reserve the right to update product descriptions or pricing without prior notice.

4. Orders & Payment

Orders are confirmed only after successful payment verification.

We accept all payment methods supported by Paystack, including but not limited to:

  • Debit and credit cards

  • Bank transfers

  • Other supported local and international payment options

For Pay on Delivery orders, confirmation may be required before processing begins.

We reserve the right to cancel orders suspected of fraud or misuse.

5. Accounts & Guest Checkout

Customers may:

  • Create an account

  • Checkout as a guest

You are responsible for maintaining the confidentiality of your account details.

D’FOOTPRINT is not liable for unauthorized account access resulting from user negligence.

6. Production & Delivery

Processing time ranges from 3 to 7 days, depending on volume and order type.

Delivery timelines vary by location and logistics provider.

Shipping costs and delivery arrangements are communicated prior to dispatch.

Additional charges may apply in cases of failed delivery caused by incorrect customer information.

7. Complaints, Replacements & Refunds

Complaints must be submitted within 7 days of delivery.

Most verified issues are resolved through replacement.

Refunds are issued only under approved and verified conditions as outlined in our Complaints & Resolution Policy.

Custom orders are refundable only where D’FOOTPRINT is responsible for the error and strict conditions are met.

8. Pricing & Modifications

Prices are listed in Nigerian Naira unless otherwise stated.

We reserve the right to:

  • Adjust pricing

  • Modify product availability

  • Update website content

Changes do not affect already confirmed and paid orders.

9. Limitation of Liability

To the fullest extent permitted under Nigerian law:

D’FOOTPRINT shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profit

  • Delays caused by third-party logistics providers

Our liability, where applicable, shall not exceed the purchase price of the product in question.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising shall be subject to the jurisdiction of Nigerian courts.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Updated versions take effect immediately upon publication on our website.

Continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

For questions regarding these Terms & Conditions:

Email: support@dfootprint.com

WhatsApp: +234 812 199 3874

D’FOOTPRINT operates with structure, accountability, and discipline.

By purchasing from us, you agree to engage under these terms.

Last updated February 1, 2026